Your password must be at least 9 characters and a maximum of 60 characters long, contain at least 1 number and 1 special character (i.e. ! @ # & ( ) - [ { } ] : ; ' , ? / * ~ $ ^ + = < > please note that a full stop cannot be used as a special character) and at least 1 uppercase character. You can reset your password using the Forgotten your password link.